Zenith International Bank Plc has assured its customers of exceptional service delivery and improved customer experience following the successful completion of its Information Technology Infrastructure Upgrade.

The group managing director/chief executive of the bank, Dr. Adaora Umeoji, expressed her immense gratitude to all bank customers for their patience and support during its recent IT infrastructure migration to a new and more robust operating system.

Emphasising the bank’s commitment to delivering an unparalleled service experience, Umeoji said: “We undertook such an extensive endeavour to better position Zenith Bank Plc for improved service delivery to all our valued customers and provide memorable banking experiences at all our touchpoints,” adding that the bank now has one of the best technology infrastructure in the Nigerian banking industry, and is well positioned to ensure customers experience exceptional service delivery in the future.

Zenith Bank has continued distinguishing itself in the Nigerian financial services industry through superior service offerings, unique customer experience, and sound financial indices. The bank has remained a clear leader in the digital space, with several firsts in deploying innovative products and solutions and an assortment of alternative channels that ensure convenience, speed, and safety of transactions.

The bank’s excellent performance has earned the brand numerous awards, including being recognised as the Number One Bank in Nigeria by Tier-1 Capital for the 15th consecutive year in the 2024 Top 1000 World Banks Ranking, published by The Banker Magazine.